Reply to the post with an updated status of the issue so that we can assist you further. Please download and install the latest Windows 10 drivers for your computer model from the manufacturer website. Install the latest available Audio driver for Windows 10(32 bit, 64 bit). If the issue still persists, then try the next step. On the un-installation window, if you have an option: “ Delete the driver software for this device” you may select that and then remove the corrupted driversĭ) Follow the on-screen instructions to complete it and the restart the computer if promptedĭevice Manager again and then click on the “ Scan for hardware changes”Ĭheck if Windows 10 detects the Audio Card device and installs an appropriate driver automatically. Please follow these steps:ī) Click on “ Device Manager” from that list.Ĭ) Search for the Audio device from the device list, right click on it and then select “ Uninstall”. Your computer model from the Lenovo website. I would suggest you to uninstall existing Audio Card Drivers and then reinstall the latest Windows 10 compatible Drivers for This issue seems to be due to the incompatible audio card drivers on the computer. In addition to the technology, you’ll also find a couple of different features that work together with your speakers and microphones to make call audio more easily heard. We would be glad to help you with the issue you are facing today. Lenovo’s upcoming laptops will be the first to use Dolby Voice, an audio technology that aims to make conference calls more enjoyable for everyone. Thank you for posting your query in Microsoft Community.
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